Amazon customer credited $750 after exposing sales tax overcharges, Amazon looking to identify others affected

  • by:
  • Source: WJXT
  • 11/16/2023
A local woman who discovered Amazon had been overcharging her sales tax for years has now received a $750 credit from the company. Other local customers affected could also be receiving refunds soon.

The mix-up happened because she lives in unincorporated St. Johns County; but her shipping city was listed as Jacksonville, so she was charged Duval County’s tax rate, which is higher.

Amazon has now fixed the discrepancy.

When Marianne Hatcher, who lives in the Julington Creek area of St. Johns County, recently discovered the company had been charging her too much sales tax going back more than a decade, she figured she wasn’t the only one.

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